Responsible Gaming at 7kbet — Play Within Your Limits

Age Restriction — 21+ Only

During the KYC verification process, all players are required to submit a government-issued identity document — such as a National ID card or passport — confirming their age. Accounts found to belong to individuals under 21 will be immediately suspended, all winnings forfeited, and any remaining balance returned minus bonuses. 7kbet also operates age verification checks at the deposit and withdrawal stages.

If you are a parent or guardian and you believe your child has accessed 7kbet without your knowledge, please contact our support team immediately. We will investigate and act swiftly. We also recommend using parental control software on shared devices to prevent underage access to gambling websites.

Responsible Gaming Tools Available at 7kbet

7kbet provides a set of practical tools designed to keep gambling in its proper place — as entertainment. All of the following tools are available through your account settings or by contacting our support team directly.

Self-Exclusion — How It Works

Self-exclusion is the most powerful tool available to any player who feels their gambling is getting out of hand. At 7kbet, self-exclusion requests are treated with the highest priority and are activated immediately — there is no cooling-off period before the exclusion takes effect.

• You can request self-exclusion for a fixed period (1 month, 3 months, 6 months, or 12 months) or permanently with no end date.
• During self-exclusion, your account is suspended, your balance is frozen (you may withdraw existing funds), and you will not receive any promotional communications from 7kbet.
• A self-exclusion cannot be reversed before its end date. If you request a permanent exclusion, it can only be lifted after a minimum of 6 months have elapsed and after a mandatory cooling-off assessment.
• To request self-exclusion, contact our support team via the email address in the footer of this page. You do not need to provide a reason; your request will be honoured immediately and without question.

Deposit Limits — Stay in Control of Your Spending

Setting a deposit limit is one of the simplest and most effective ways to ensure you never spend more than you can afford. 7kbet allows players to set the following types of deposit limit on their account at any time.

• Daily deposit limit: a maximum amount you can deposit in any single calendar day, calculated on Bangladesh Standard Time (BST, UTC+6).
• Weekly deposit limit: a maximum deposit amount across a rolling 7-day period, regardless of how many individual transactions make up that total.
• Monthly deposit limit: a maximum deposit amount across a rolling 30-day period. This is particularly useful for players who want to budget their entertainment spend on a monthly basis.

Lowering a deposit limit takes effect immediately. Raising a deposit limit is subject to a mandatory 24-hour review period before it can come into force. This asymmetry is intentional — it gives players who set a limit in a moment of clear thinking the protection of that limit even when the urge to increase it arises in the heat of the moment.

Time-Out and Session Management

Time can pass quickly when you are absorbed in a game. 7kbet's session management tools help you stay aware of how long you have been playing and give you easy ways to take a break when you need one.

• Session time limit: set a maximum number of minutes or hours per gaming session. Your session will automatically close when the limit is reached, regardless of which game you are playing.
• Reality check intervals: choose to receive a pop-up notification every 30, 60, or 90 minutes summarising your session activity — time played, bets placed, net result — so you always know where you stand.
• Temporary time-out: step away from the platform for a short fixed period (24 hours, 48 hours, or up to 7 days) without formally self-excluding. Your account remains open but inactive during this period.

All time-out and session limit settings can be configured through your account settings panel or by contacting 7kbet support. Changes that reduce your playing time take effect immediately. Requests to increase session time limits follow the same 24-hour review period as deposit limit increases.

Recognising Problem Gambling

Problem gambling can develop gradually and is not always obvious at first. The signs can look different for different people. The following questions are adapted from internationally recognised screening tools used by counselling professionals. Ask yourself honestly whether any of these apply to your experience.

Tips for Safer Gambling

Whether you are a new player or a long-time member of 7kbet, the following habits will help keep your gambling experience enjoyable and under control.

• Only gamble with money you can comfortably afford to lose. Never use money set aside for rent, food, bills, or savings. Think of your gambling budget the same way you would think of money spent on any other form of entertainment.
• Set your deposit and session limits before you start playing, not during a session. Decisions made before you start are almost always more rational than those made in the middle of a game.
• Accept that losses are a normal part of gambling. The house always has an edge over the long run. Trying to win back what you have lost by betting more is one of the most common — and most damaging — patterns in problem gambling.
• Take regular breaks. Step away from the platform every hour or so, even if just for a few minutes. A short break resets your perspective and makes it easier to decide calmly whether you want to continue.
• Never gamble under the influence of alcohol, strong medication, or extreme emotional stress. Your judgement is impaired in these states, and decisions made while impaired are almost always regretted later.
• Balance gambling with other activities. If you notice that gambling has become your primary source of entertainment or stress relief, that is a signal worth taking seriously. Maintain hobbies, social connections, and outdoor activities alongside your time on 7kbet.

Protecting Minors from Gambling

7kbet takes its responsibility to prevent underage gambling extremely seriously. Every player is required to verify their age during the KYC process, and we reserve the right to request additional documentation at any time if we have reason to believe a player may be under 21.

If you share a device with children or younger family members, we strongly recommend enabling parental control software or browser-level content filtering to prevent access to gambling websites. Never save your 7kbet login credentials in a browser on a shared device, and always log out fully after each session.

Contact 7kbet Support — We Are Here to Help

If gambling is causing you distress, financial difficulty, or conflict in your personal relationships, please do not wait. Contact 7kbet support at any time using the email address in the footer of this page. Our support team is available 24/7 and all responsible gaming requests are handled with complete confidentiality and without judgment.

When you contact us about a responsible gaming concern, you can expect the following: your request will be acknowledged promptly; the appropriate tool (deposit limit, time-out, self-exclusion, or account closure) will be activated without delay; you will not be offered incentives to continue gambling; and your account history will be reviewed with care if you request it. We are here to support you — not to retain you as a player at any cost.